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Terms and Conditions

TERMS AND CONDITIONS

1. Services

1.1 Welcome tonatgeostore.com.hk. This website (“Site”) and domain name are owned andoperated by THE NATURE HOLDINGS HK LIMITED (the "Company"). Access toand use of this Site and the products and services available through this Site(“Services”) are subject to the following terms, conditions and notices (“Termsand Conditions”).

1.2 By using the Services, youare agreeing to all of the Terms and Conditions, which, together with thePrivacy Policy. We reserve the right to make changes to these terms andconditions from time to time without providing any prior notification. The amendedterms and conditions are effective from the date they are published on oursite. Please understand that if you refuse to accept these Terms andConditions, you will not be able to use or order any products from our Site.

1.3 The meaning of some words usedin these terms and conditions:

1.3.1 "Account" meansthe National Geographic Apparel Account that you will need to register on ourPlatform if you would like to submit an Order;

1.3.2 "Customer" meansany individual who places an Order on the Platform;

1.3.3 "you" meansthe Customer or a guest;

1.3.4 "Order" meansthe Order submitted by you to the Platform to purchase a Product from us;


2. Intellectual PropertyRights

2.1 NATIONAL GEOGRAPHICAPPAREL, its logo and certain product names are trade marks of the Company. Allmaterial on this Site, including the text, information, graphics, logos,design, layout, downloads, pricing, products and services is owned by orlicensed to the Company. You must not reproduce, transmit, adapt, distribute,sell, modify, publish, or store Content or Trade Marks for any purpose, otherthan with the prior written consent of the Company, or as permitted by law. Allrights of the Company are expressly reserved.

2.2 No licence to the use ofsuch Trade Marks is granted to you under the Services or by your use of theServices. Your misuse of our Trade Marks displayed on the Services is strictlyprohibited. You are also advised that we may enforce our intellectual propertyrights to the fullest extent of the law, including through civil remedies andcriminal prosecution.

 

3. Terms of Sale

3.1 Registration

(a) To place an Order, youmust register with us by creating an Account on the Site. By registering youare making a statement, upon which we are entitled to rely, that you are aged18 years or above and capable of forming a legally binding contract.

(b) You must only submit to usinformation which is accurate and true. You must also keep your information upto date by informing us of any changes, by using the relevant sections of thePlatform.

3.2 Order

(a) To submit an Order, youwill be required to follow the online shopping process on the Site. After thisyou will receive an Order Confirmation which will act as an acknowledgement ofyour Order.

3.3 Price and Payment

(a) Whilst we make bestefforts to ensure that all details, descriptions and prices which appear onthis Platform are accurate, there may be instances where errors may occur. Ifwe discover an error in the price of any Products which you have ordered wewill inform you of this as soon as possible and give you the option ofreconfirming your Order at the correct price or cancelling it. If we are unableto contact you, we will treat the Order as cancelled. If you cancel your Orderbefore we have shipped it to you, and you have already paid for your Order, youwill receive a full refund.

(b) Prices are in Hong KongDollars. Delivery costs will be charged in addition where applicable.

3.4 Refusal of Order

(a) We reserve the right towithdraw any Products from this Platform at any time and/or remove or edit anymaterials or content on this Platform. We will make our best efforts to alwaysprocess all Orders but there may be exceptional circumstances wherein, we mayneed to refuse to process an Order after we have sent you an OrderConfirmation, which we reserve the right to do at any time, at our solediscretion.

(b) If the order is cancelledby us, if you have already made any payment, we will make a refund on any sumdeducted by us from your credit card. You agree and accept that we will not beobliged to offer any compensation for disappointment suffered.

(c) We use third party paymentservice to process online transactions. When you place an order, you agree andaccept that your credit card information will be collected, processed, and keptby us and a payment service provider subject to its terms and conditions. Youagree and accept that you are solely and exclusively responsible for any lossesincurred or sustained by you in making credit card transaction, and in no eventshall any such losses in whole or in part be borne by us.

 

4. Delivery

4.1 We aim to deliver theProduct to you at the place of delivery requested by you in your Order.

4.2 We will attempt to notifyyou if we expect to be unable to meet our estimated delivery date, but, to theextent permitted by law, we shall not be liable to you for any losses,liabilities, costs, damages, charges or expenses arising out of late delivery.

4.3 Please note that it mightnot be possible for us to deliver to some locations in which event, we willinform you using the contact details that you provide to us when you make yourOrder and arrange for cancellation of the Order or delivery to an alternativedelivery address.

 

5. Returns and Refunds Policy

5.1 Unless otherwisespecified, no return or exchange of products will be accepted. Please read the Returnsand Refunds policy as specified by the supplier carefully before you place anorder.

5.2 Subject to the Returns andRefunds policy, the Product may be returned within seven (7) days of receipt ifthe Product you ordered are faulty, defective or damaged (with no fault on yourpart), or the Product are not what you ordered, or the delivery is of anincorrect quantity, provided that:

5.2.1   the returns or exchanges policy applies;

5.2.2  all items must be received by us in order fora customer to be eligible for a refund or replacement. You shall ensure thatthe Product is sent to us in the same condition as it was when received by youand is packaged properly. In the event that an item is returned to us in anunsuitable condition, we reserve the right not to accept returns and send theProduct back to you.

 

6. Personal Data Protection

Please see our Privacy Policy,which forms a part of these Terms and Conditions.

 

7. Links to Third PartyWebsites

7.1 The Site may contain linksto websites and other resources operated by third parties other than theCompany. Such links are provided solely as a convenience to you. The Companydoes not control such websites, and is not responsible for the content,products, services or information offered by any third parties. The inclusionof links to such websites on the Site does not imply any endorsement of anywebsite or the content, products or services offered, advertised, endorsed orpromoted by any third party, or of any company or person. If you decide toaccess any third party websites or acquire any third party products orservices, you do so entirely at your own risk, and you may be subject to theterms and conditions and the privacy policies imposed by such third parties.