* Except products with quality issue, we would not accept any exchange or cancellation of the orders online.
* To make sure our customers can enjoy the best shopping experience in our shop, all the products will have Quality Control (QC) before shipping to ensure our best quality.
If any deficiencies and/or damages found on the products, please send us an email together with the product image within 7 days of receiving your order.
* Once the defective products confirmed and received, the product amount will be refunded through the same payment method used by the customers within 2-4 weeks.
* The return product must be in new, clean and original selling conditions with all tags and packing intact,and products have not been worn or used.
* All gift items must be returned together with the returned products. Otherwise the retail value of the gift item would be deducted from the refund.